Yelbew Privacy Policy

Last Updated: December 31, 2020

This Privacy Policy describes the information collection practices that Yelbew Inc (we, us or our) follow for the data that we collect or process from you (the Client or You) and your customers (Customers or Your Customers).

WHAT TYPES OF INFORMATION DO WE COLLECT

We collect certain information that You voluntarily provide to us, such as when you register to create an account, send us an email or use the platform. When using our services, we also collect information in order to provide You with the service.

The types of information that we collect include but are not limited to: license number, employee names, email addresses, phone numbers, mobile device identifiers, internet protocol address, usage information and addresses. Full details of what and why this information is collected is detailed in the paragraphs below.

For further information about how Google Analytics information is collected and processed, please refer to How Google uses data when you use our partners' sites or apps (www.google.com/policies/privacy/partners/). You can opt-out of Google Analytics tracking here (https://tools.google.com/dlpage/gaoptout/).

PURPOSE FOR COLLECTING AND USE OF YOUR INFORMATION

We use the Information collected only for the purposes described in this Privacy Policy. For example, we may use Information that we collect to:

  • Provide our services or information that You request, and to process and complete any transactions
  • Respond to Your emails, submissions, questions, comments, requests, and complaints and to provide customer service
  • Monitor and analyze usage and trends, to improve our website and products
  • Send You confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of Yelbew
  • Sending You promotional information, in accordance with Your permission, as required by applicable law

HOW DO WE TRANSFER AND STORE INFORMATION

We use Secure Sockets Layer (SSL) encryption when collecting or transferring data. SSL encryption is designed to make the information unreadable by anyone but us.

Your information and Your Customers' information data is stored in the United States.

The information collected to provide You with reports, including usage history and alerts is only stored for approximately three years on our servers. We will retain other aspects of Your and Your Customers' information such as email addresses and phone numbers for the duration that your account is active or as needed to provide services.

If you wish to cancel your account or request that we no longer store or use your information to provide You services, contact us at legal@yelbew.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

HOW WE SHARE YOUR INFORMATION WITH THIRD PARTIES

We will not sell, rent, or otherwise provide Your Information or Your Customers' Information to any third parties for marketing purposes.

We contract with third-party service providers and suppliers (Data Processors) such as website and server hosting companies, email service providers, payment processing companies, marketing campaign management or measurement and analytics providers, and customer service companies. Our suppliers and Data Processors are required to keep confidential the information received on behalf of us, and may not use it for any purpose other than to carry out the services they are performing for us.

The Data Processors we use are:

Website and Server Hosting: Digital Ocean, Payment Processing: Stripe, Email: Sendgrid, Chat: Twilio, SMS: Plivo, File Storage: AWS S3, Email and Calendar Integration: Microsoft Outlook

We will not share Your Personal Information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law, or in our sole discretion, to law enforcement agencies to assist in any investigation, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or unlawful conduct or respond to a government request. In certain situations, we may be required to disclose Personal Information and data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We could merge with or be acquired by another business entity. You will be notified via email and/or a prominent notice on our website of any change in ownership, as well as any choices you may have regarding your Personal Information.

GOOGLE

Some of our products and services make use of Google APIs, which are governed by Google's Privacy Policy: www.google.com/privacy.html

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting the information that you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we have appropriate procedures in place to safeguard the information that we collect. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have registered to use Yelbew you will have created a password for which you are responsible for keeping confidential. Do not share it with any other person, including us. If you believe your password has been misused, please advise us immediately.

YOUR RIGHTS REGARDING MARKETING MATERIALS

You may opt out of receiving marketing or promotional emails from us by following the instructions in those emails, or by emailing us at legal@yelbew.com. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time-to-time. If we make any changes to this Privacy Policy, we will change the Last Updated date above. If we make significant changes to this Privacy Notice, and where required by applicable law, we will notify You either by prominently posting a notice of such changes prior to implementing the changes or by directly sending You a notification.

CONTACTING YELBEW

If you have comments or questions about our privacy policy, please contact us via email client@yelbew.com or write to us at the following address:

Yelbew, Inc.
Attn: Legal
1100 Frank E Rodgers Blvd, #546
Harrison, NJ 07029